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Systems Analyst

Dominican University
River Forest, IL, USA
Nov 05, 2024

Full time Computer & Web Services, Info Technology

Job Description

Position Title: Systems Analyst

Department: Enrollment Systems & Operations

Reports To: Executive Director of Enrollment Systems & Operations (ES&O)

Location: Remote - with expectations to be onsite (River Forest, IL) 2 to 4 times a month

Position Summary:

The Systems Analyst serves as a key member of the Enrollment Systems & Operations (ES&O) team, playing a pivotal role in managing and optimizing Dominican University's enrollment customer relationship management (CRM) system, Slate. This position is responsible for developing and enhancing specific Slate modules/functions and related processes. Additionally, the Systems Analyst will assist with ES&O's ongoing support of Dominican's strategic priorities via its work with various University departments (e.g., Financial Aid, Housing, ADA, Athletics, and the Registrar).

Duties/Responsibilities:

Serves as the lead administrator for a portfolio of Slate system tools/modules and assists with the day-to-day system maintenance.
Serves as the first-tier manager of enrollment systems and operations inquiries, delegating tickets/cases as necessary. Assists with enrollment records caseload, when needed, to meet demand.
Manages data imports and exports by leveraging Slate's Source Format tool. Supports system integrations between Slate and other institutional systems, including Dominican's student information system (SIS), document imaging tool, and financial aid system.
Serves as a primary developer of the systems processes documentation used to build ES&O's knowledgebase as a departmental and Slate end-user resource.
Support system audits, updates, and testing, including updating Slate-hosted and third-party applications.
Executes procedures to ensure the validity and integrity of admissions data. Partners with ES&O team members, institutional stakeholders, and vendor partners on data validation and system maintenance efforts.
Provides system training for institutional users of Slate.
Builds and maintains system queries and reports; assists with reporting and data analysis.
Serves a key role in annual admission cycle preparation, updating applications, forms, communications, and other system components as needed.
Helps with academic programs management in Slate and Jenzabar, working with relevant stakeholders on system-related updates.
Troubleshoots issues across Slate and integrated systems and implements solutions.
Identifies opportunities for process improvements and assists with executing solutions.
Performs other duties as requested by immediate supervisor.

Required Qualifications:

Bachelor's degree
At least two years of professional full-time experience using enterprise software systems, such as a CRM, SIS, or ERP
Strong computer and data management skills, with the ability to troubleshoot and solve technical challenges
Understanding of relational database concepts and reporting software
Strong spreadsheet skills, including experience leveraging Microsoft Excel's functions, pivot tables, and other advanced tools for data management, validation, and analysis
Excellent critical thinking and creative problem-solving skills
Excellent interpersonal, written, and verbal communication skills and ability to work with a diverse group of technical and non-technical people and handle interactions/concerns professionally
Ability to manage competing projects, prioritize work, and meet deadlines
Knowledge of and adherence to industry privacy laws (including FERPA) and best practices

Preferred Qualifications:

Master's degree
Background in in systems, data, programming languages, technical writing, software, and/or computer science
Experience in higher education work, specifically in enrollment management, recruitment, and admissions
Flexibility and motivation to learn new systems and maintain fluency with changing higher education technologies
Professional experience using Slate by Technolutions
Experience with business process development and documentation
Experience with data integration
Experience with data visualization software, such as Tableau

Physical Demands:

Ability to spend long durations of the workday sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

Salary and FLSA Status

Salary: $57,000- $62,000 annually
FLSA Status: Exempt 37.5 hours

Benefits

Comprehensive health, dental, and vision insurance
Retirement plan with employer matching contributions
Professional development opportunities
Tuition remission for employees and their dependents
Flexible spending accounts (FSA)
Generous paid time off (PTO)

Employment at Dominican University is contingent upon the successful completion of a background investigation.

About Dominican University

Dominican University is a Catholic, comprehensive teaching university located in River Forest, a suburb of Chicago, with an additional campus in the Pilsen neighborhood of Chicago. Accredited by the Higher Learning Commission, Dominican University offers associate, baccalaureate, master's, and doctoral degrees. It is highly regarded for its academic rigor, thoughtful accompaniment of students, intentional affordability, and values-based, relationship-centered learning environment. Dominican currently enrolls over 3,300 students, including 2,280 undergraduates and 1,027 graduate students. Sixty-eight percent (68%) of undergraduate students identify as Latinx, 5% as Black or African American, and 3% as Asian. Under-represented minority students comprise 77% of the undergraduate enrollment and 38% of the graduate enrollment. Over 90 percent of undergraduates receive some form of financial aid. Nearly half of all undergraduates are first-generation college students; over half are federal Pell Grant recipients, illustrating their families' level of income; and 58% are eligible for low-income MAP grants from the State of Illinois. Recognized since 2011 as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education, Dominican is committed to expanding and enhancing educational opportunities for Latinx students and all students from historically underrepresented groups. For more information, visit www.dom.edu.

Expectations for all Dominican Employees:

To support the University's mission of preparing students to pursue truth, to give compassionate service, and to participate in the creation of a more just and humane world.

Institutional Statement

Dominican University is committed to fostering a diverse and inclusive academic community. We encourage applications from individuals of all backgrounds. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Equal Employment Opportunity Statement

Dominican University is an equal opportunity employer and encourages applications from women, minorities, individuals with disabilities, and protected veterans. If you need accommodations due to a disability, you may contact us at opc@dom.edu for assistance.

Application Details (to apply use the Apply Now button below.)

To see additional information about our job opening(s) or to apply, please click on the “Apply Now” button at the bottom of our job posting.

Jobs at Dominican University. When inquiring or applying for jobs at Dominican University, please also reference AcademicCareers.com

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and professional and administrative staff employment opportunities with Dominican University and at other institutions of higher education in the region on AcademicCareers.com

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About Dominican University

Dominican University is a Catholic, comprehensive teaching university located in River Forest, a suburb of Chicago. Dominican University is accredited by the Higher Learning Commission as a baccalaureate, master’s, and doctoral degree-granting institution. It is highly regarded for its academic rigor and thoughtful accompaniment of students, its intentional affordability and values-based, relationship-centered learning environment.

Dominican currently enrolls over 3,300 students, which includes 2,280 undergraduates and 1,027 graduate students. Sixty-eight percent (68%) of our undergraduate students identify as Latinx, 5% are Black or African American, and 3% are Asian. Under-represented minority students, make up 77% of the DU undergraduate enrollment and 38% of the graduate enrollment. Over 90 percent of undergraduates receive some type of financial aid. Nearly half of all undergraduates are first-generation college students; over half are federal Pell Grant recipients, illustrating their families’ level of income; and 58% are eligible for low-income MAP grants from the State of Illinois.

Recognized since 2011 as a Hispanic-Serving Institution (HSI), a federal designation of the U.S. Department of Education, Dominican is committed to expanding and enhancing educational opportunities for Latinx students and all students from historically underrepresented groups.

Dominican University offers career opportunities in a variety of areas within our academic colleges and administrative departments. Employment at Dominican University includes the opportunity to interact with students and collaborate with faculty and administrators on a daily basis.

Dominican University employs individuals in a broad range of professions and positions. The university seeks talent at all career stages—entry, professional and managerial.

To see additional information about our job opening(s) or to apply, please click on the “Apply Now” button at the bottom of our job posting.

Jobs at Dominican University. When inquiring or applying for jobs at Dominican University, please also reference AcademicCareers.com

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