Position Summary 

• Provides support for day-to-day logistics and implementation related to workforce development initiatives and job pipeline opportunities, apprenticeship implementation, and other solutions-oriented activities. 

• Plan and maintain work systems, follow processes and policies that enable and encourage the meeting of workforce development and apprenticeship project objectives. 

• Responsible for managing the process and monitoring course files to ensure complete data in areas such as class rolls, student evaluations, course numbers, student registration functions and apprenticeship data. 

• Undertakes projects and exercises sound judgement in the preparation of highly confidential student, trainee, apprentice and training provider correspondence, reports and presentations. 

Required Knowledge, Skills and Abilities 

• Ability to embrace, understand and implement the purpose and the vision of the College. 

• Support and logistics for workforce development, continuing education programs and/or apprenticeship projects while working collaboratively in a team environment. 

• Experience collecting and maintaining required sensitive confidential documentation and data for workforce development, grant-funded and apprentice participants. 

• Day-to-day experience and knowledge working with internal systems/management tools such as Excel and/or Salesforce, Marketplace, Colleague. 

• Knowledge of processes and procedures related to workforce development training and apprenticeship structures, and management of data. 

• Excellent interpersonal skills and the ability to create strong professional relationships with a variety of individuals within the Dallas College community network.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• Associate's degree (preferred) or High School Diploma with two (2) years’ experience in workforce development and/or apprenticeship projects (required). 

• Accounts payable, purchasing and/or invoicing experience in workforce development and/or apprenticeship projects (preferred) (Marketplace). 

• Two (2) years collecting and managing large amounts of workforce development and/or apprenticeship data for complex projects. 

• Excellent communication and coordination skills with corporate, employer partners, workforce development and industry apprenticeship (required). 

• Two (2) years extensive experience with and knowledge of internal systems such as Workday, Datatel/Colleague-screens and/or Marketplace (or similar system experience elsewhere.

• Official transcript will be required. 

• Bilingual or multilingual preferred.

*** Will be subject to a criminal background check.  Some positions may be subject to a fingerprint check. **

Key Responsibilities 

• Analyze data, determining the status of timelines, and performance goals to come to a solution that best accomplishes successful project completion.

• Assist with grant-funded project activities, such as tracking and reporting of data related to trainees, apprentices, training, revenues/expenditures, and other deliverables to meet all project milestones. 

• Assist with apprenticeship and/or workforce development project management processes and procedures, including data tracking, budgeting, and reporting. 

• Set goals and motivate team members to accomplish workforce development and apprenticeship targets and milestones, delegating tasks as needed to support successful project completion. 

• Experience with local, state, and/or federal grant agencies and tracking/reporting systems such as RAPIDS and Appian Cloud based platforms. 

• Effectively manage team group dynamics to ensure positive work environment and achieve departmental goals.  

• Disseminate information among team members and key stakeholders. 

• Work cross-functionally with internal/external work groups to develop and improve multiparty initiatives for complex business projects that involve local/state/federal grants and apprenticeships initiatives. 

• Provide and share knowledge for process improvements to address the effectiveness of work processes and solutions. 

• Communicates appropriately with upper management regarding key initiatives, progress updates on various projects, etc. 

• Maintain large, detailed database and use technology to assist within scheduled deadlines.

• Ability to understand new emerging trends related to workforce development and/or apprenticeship and prepares for changes that may occur because of these trends. 

• Able to work independently and be a strong effective team player, committed to delivering timely results; with excellent organization skills and effectively manage multiple tasks and projects simultaneously. 

• Ability to effectively use a variety of software and information systems to input, retrieve, manage data, generate reports, prepare spreadsheets/reports and inter-office communications. 

• Ability to analyze problem situations, identify feasible solutions, and present recommendations in a concise, logical and systematic manner. 

• Must be able to use a variety of communication skills to convey information to individuals both internal and external to the organization. 

• Completes required Dallas College Professional Development training hours per academic year. 

• Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas.  We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law.  In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.