Director, Employee Relations

  • Salt Lake Community College
  • Salt Lake City, UT, USA
  • May 17, 2024
Full time Deans & Directors Human Resources & Affirmative Action

Job Description


Director, Employee Relations

Salt Lake Community College

Position Title: Director, Employee Relations

Open Internally or Externally: External

If faculty, tenure track status: Not Applicable

Reports to (title): Senior Director, People & Workplace Culture

Department: People & Workplace Culture (3P0)

Requisition Number: 24291

Position Type: Replacement

Job Category: Administrative

FT/PT: Full-time

Initial Work Location:

Starting Salary: $100,129.00 – $104,860.00

Job Open Date: 05/15/2024

Job Close Date:

Open Until Filled: Yes

Priority Review Date: 06/01/2024

Job Summary: At Salt Lake Community College (SLCC), we value our people and strive to be a great place to work. The People & Workplace Culture (PWC) team is looking for our next strategic Employee Relations leader. The Director for Employee Relations will lead our Employee Relations team to support our employees and supervisors across SLCC. This leader will collaborate in the formulation and implementation of College policy and long-range PWC programs and plans. They will build and maintain strong partnerships with college leaders of all levels to ensure alignment of priorities and effective integration of programs and services. The director must be skillful at resolving highly complex and/or sensitive employee and labor relations issues while leading and supporting a team of strategic trusted advisers for Salt Lake Community College.The director must be an equity-minded practitioner able to to call attention to patterns of inequity in outcomes. They must demonstrate a willingness to take personal and institutional responsibilityfor the success of our students and employees, and critically reassess their own practices. They must be knowledgeable about the social and historical context of the exclusionary practices in American Higher Education and demonstrate willingness to engage in the necessary, and sometime difficult, conversations and decision-making that can lead to transformational change in learning and achievement.*This is an at will position.

Essential Responsibilities and Duties: Leadership

  • Serve as leader within People & Workplace Culture team; role modeling creation of a positive workplace culture.
  • Supervise Employee Relations and FMLA/ADA Coordinators, including but not limited to training, monitoring quality of investigations, delegating work assignments and projects, ensuring timely completion of work assignments and projects, coaching, and evaluating.
  • Share responsibility for creating a positive work environment within the PWC department and for providing an excellent customer service experience to the College community.

Employee Relations

  • Investigate and determine validity of employee misconduct claims or violations of collective bargaining agreements and College policies and procedures.
  • Lead investigation processes consistent with policy or law, including thoroughly researching and analyzing information, objectively evaluating the information, collaborating with College stakeholders and other PWC employees in the completion of investigations, as needed.
  • Prepare evidence, drafting communications, and coordinating meetings related to the employee disciplinary process.
  • Develop and maintain positive professional relationships with faculty, administration, and staff.
  • Update and improve employee relations processes, developing investigative techniques and forms.
  • Update College policies and procedures and handbooks related to employees, employment matters and working environment.
  • Maintain confidential information regarding employee relations regarding job performance, personal conduct, and disciplinary actions for full and part time staff, faculty, and administrators.
  • Keep appropriate notes and records of interviews and conversations with employees and supervisors.
  • Advise management on matters related to issues College wide regarding the workplace and referring discrimination and sexual harassment to the Director of EEO for investigation.

Consultation & Coaching

  • Provide counsel, coaching, and support to supervisors on performance management, disciplinary/conduct related concerns, and workplace conflict – to include mediation, facilitation of meetings, and management of the grievance process.
  • Facilitate discussions between supervisor and employees in attempt to reconcile differences and to administer appropriate follow-up.
  • Ensure conflict resolution and the timely processing of employee relations issues, including informal resolution of issues if appropriate.
  • Mediate the resolution of issue.
  • Guide individuals and teams on how to effectively address and resolve workplace concerns.

Support and partner with PWC team in other duties as determined necessary to achieve department goals.

Other duties as assigned.

Essential Responsibilities and Duties Continued:

Minimum Qualifications:

  • Bachelor’s degree in related field.
  • Five (5) + years experience as a direct manager/supervisor of employees (part and full time considered).

Preferred Qualifications: Bachelor’s degree in Human Resources field.Master’s degree in relevant field.SHRM-SCP or SPHR certification.Experience in employee relations in higher education, public schools, or government agencies strongly preferred.Experience in conducting investigative interviews and complaint investigations.Experience as an employee relations consultant.Bi-Lingual, Spanish preferred.

Knowledge, Skills & Abilities: LeadershipAbility to lead a team and execute strategic programs, practices and priorities.Possess leadership ability, strong communication and management skills and the ability to work well with employees at all levels of the institution.Ability to model and utilize effective communications skills in changing behavior and remedying concerns.Ability to maintain confidentiality and integrity.Key Knowledge AreasUnderstanding of employee relations management including human resources and labor relations.Ability to interpret, advise, develop and enforce People & Workplace Culture Policies and ProceduresKnowledge of organization management theory and practice.A broad knowledge of disability and employment laws and terms, both federal and state.Essential Skills & AbilitiesExcellent case management skills and the effective use of technology to support the tracking and effective resolution of employee concerns.Excellent communication skills including interpersonal, public speaking and training skills.Excellent organizational skills.Ability to use effective communication skills, coaching, evaluative procedures, and conflict management, in dealing with employee/supervisory issues.Ability to deftly manage and navigate difficult situations.Excellent human relations skills, ability to understand human behavior, influence change, and reason with people who are having difficulty.Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.Ability to work with and communicate effectively with all groups from a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties:

Special Instructions: Starting Salary: $100,129.00 – $104,860.00 Salary commensurate with experience.Please submit a resume, cover letter and prepare for an opportunity to share in an open forum.Full consideration will be given to applicants who apply on or before the priority review date indicated above.More information about Salt Lake Community College benefits:

SLCC Highlights: Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA: Exempt

SLCC Information: Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.This position may require the successful completion of a criminal background check.

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