Associate Director, Compliance & Special Programs

  • University of La Verne
  • La Verne, CA 91750, USA
  • Apr 02, 2024
Full time Business/Financial Affairs/Financial Aid Deans & Directors

Job Description


University of La Verne

Associate Director, Compliance & Special Programs

Job Description Summary:
The Associate Director manages the compliance team within the Office of Financial Aid, serves as the subject matter expert on policies and regulatory guidance pertinent to the administration of Title IV, California state, and institutional student financial aid. The Associate Director also serves as a primary point of contact for university audits and program reviews. The incumbent will maintain their professional knowledge of student financial aid policies and procedures, as well as the utmost integrity in confidentiality, judgment, and discretion. As with all staff, the incumbent will maintain cultural competence by engaging in all required learning and development trainings.

Specific Duties:
Develops and supports the policies, procedures, and controls necessary to ensure compliant and student-serving delivery of financial aid, with particular focus on the unique application of regulations to the University of La Verne business processes and modalities.Performs regular internal audits of student eligibility and processing of files, including but not limited to reviewing student aid offers, federal verification, return to Title IV calculations, enrollment level changes, over-awarded records, cleared SAR C-flags, and other file review processes as identified. Ensure annual update and program launch is compliant with federal and state program requirements, as well as institutional aid targets, in conjunction with the Associate Director of Systems. Represent the Office of Financial Aid on internal and external audits, including liaise with A-133 auditors, CSAC auditors, and federal program reviewers, collaborate with university stakeholders, and attend internal and Board of Trustees audit meetings. Oversee the timely and accurate packaging of student aid offers, completion of file verifications, and calculation of return to Title IV funds. Reviews satisfactory academic progress outcomes and oversees appeals committee to ensure adherence to policy. Supervise the compliance team of program managers in their oversight of respective funding programs. Mentor staff towards long term professional development goals. Develop training for financial aid administrators to maintain currency with regulatory guidance. Develop corrective action plans to any audit findings or areas of concern identified, sharing those findings and plans to remediate with the Director of Financial Aid. Provide collaborative feedback and best-judgment rendering to the Director of Financial Aid. Alert the Director of Financial Aid to any compliance concerns, whether internal to the department or with university stakeholders, with the intent of resolving. Escalate concerns to the Vice President of Enrollment Management if unresolved

Minimum Qualifications:

  • 5 Prior experience in a financial aid office, managing Title IV programs.
  • 2 Experience training/instructing others, including peer training.
  • 2 Experience performing quality assurance utilizing reports and system controls.
  • Knowledge of USDE systems including COD, CPS/FPS, NSLDS, SAIG Enrollment, etc.
  • Knowledge of Title IV regulatory requirements and guidance specified in the Federal Student Aid Handbook.
  • Maintaining strict confidentiality of student financial aid records pursuant to FERPA and Privacy Act regulations

Preferred Qualifications:

  • Knowledge of Ellucian Banner software.
  • Knowledge of financial aid leveraging methods and business processes.
  • Knowledge of University of La Verne policy and procedure.
  • Prior supervisory and staff development experience.

Location: La Verne Main Campus

Special Instructions:
To be considered for this position please visit our web site and apply on line at the following link:

Institutional Profile
Located in Southern California, the University of La Verne offers a distinctive and relevant educational experience to a diverse population of students, preparing them for successful careers and a commitment to lifelong learning across the liberal arts and professional programs. The academic units of the not-for-profit university include the College of Arts and Sciences, the College of Business and Public Management, the LaFetra College of Education, and the College of Law. The university offers both undergraduate and graduate programs, including degree programs tailored for working adults. The university's central campus is located 30 miles east of Los Angeles in the historic Old Town section of La Verne, a city with a population of approximately 35,000 at the foothills of the San Gabriel Mountains. The university also has eight regional campuses throughout California and the College of Law campus in Ontario, California. The university is classified as a Carnegie Doctoral Institution with moderate research activity. Core values are reflected throughout all curricular and co-curricular programs, its emphasis on close professor-student interaction, personal support of its students, and its diversity.

The University of La Verne prides itself in being reflective of the diversity of Southern California. Approximately 80 percent of its nearly 8,500 students come from diverse backgrounds and the U.S. Department of Education has designated the university as a Hispanic Serving Institution (HSI). With 80,000 alumni, the university fulfills a critical community function in educating students from underserved populations, many of whom are the first generation in their family to attend college.

The University of La Verne is an equal opportunity employer and does not discriminate against employment or employees on any basis prohibited by state and federal law. University of La Verne hires and promotes individuals based on their qualifications and is consistent with applicable state and federal laws, without regard to race, color, religion, gender, disability, medical condition a or sexual orientation

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