Business Analyst, Development Data Strategy

  • Harvard University, Graduate School of Design
  • Remote
  • Sep 24, 2020
Full time   Alumni Relations Business/Financial Affairs/Financial Aid Development/Advancement/Fund Raising

Job Description

 

SUMMARY:

Reporting to the Director of Operations & Administration, the Business Analyst is responsible for fulfilling a range of business intelligence needs for the GSD’s development and alumni relations department. Identifies and completes projects designed to identify new leadership, major, and planned gift and prospects, re-evaluate known prospects, and helps to build the pipeline of potential donors, working alone or in collaboration with teammates. Provides continuous assessment of departmental business processes and designs improvements to maximize efficiency and efficacy in order to meet strategic and operational needs. Provides end-user support for development data systems. Prepares prospect strategy recommendations using data analysis. Works closely with fundraisers regarding gift procedures, donor gift inquiries, and to support analytics and metrics needs across the department. Manages all departmental reporting.

TYPICAL DUTIES AND RESPONSIBILITIES: 

Development Data Strategy

  • Analyze accumulated data to assess individual capacity and make direct connections between School priorities and prospects’ giving interests based on available data.
  • Identify, design, document, and execute annual projects that will identify potential new leadership, major, and planned gift donors for the School.
  • Interpret development data and produce assets to help the Director of Operations and Administration to develop appropriate cultivation, solicitation, and stewardship strategies. 
  • Coordinate the presentation of newly identified prospects to fundraisers.
  • Provide recommendations to development officers on newly identified prospects, especially at the major gift-level. 
  • Manage the regular reporting cycle to help inform the team of progress towards goals.
  • Fulfill ad hoc complex data queries to meet frontline and leadership team needs.
  • Conducts research projects to substantiate prospect cultivation and solicitation strategies as assigned by the Director. 

Business Intelligence & Data Management

  • Manage regular staff meetings to coordinate the capture, maintenance, and interpretation of development data.
  • Develop reports, software tools, and business process improvements to meet the needs of the DevAR team as related to fundraising, volunteer management, and alumni relations.
  • Leads interdepartmental efforts to capture, aggregate, and share GSD data school-wide to advance development and alumni relations goals.
  • Ensure compliance with Harvard Alumni Affairs and Development’s Advancement Technology Support Services and Business Intelligence departments’ policies and data requirements as the GSD’s designated Local Product Manager (LPM) for development data systems.
  • Oversee access to and use of the development information systems, including all aspects of data maintenance, staff training, security and integrity audits, and record-keeping.
  • Serve as GSD representative to schools and units University-wide regarding alumni and donor data.
  • Serve as Local Product Manager for Ellucian Advance and QlikView systems.
  • Participate in university-wide data management workgroups; ensure GSD’s interests are represented in the development of university-wide data management policies and that the DevAR team is equipped and trained on current hardware and software technologies necessary for all business operations of the office.
  • Train new and current staff, proactively when necessary and at their request, on the effective use of data management tools to meet business needs.
  • Assists the Director in the active management of the prospect management system and creation of prospect management policies and procedures as well as the training and management of staff responsible for data entry of all fundraising activity.

 

SUPERVISORY RESPONSIBILITIES:           

  • There are no supervisory responsibilities associated with this position.

PHYSICAL DEMANDS:

  • Position involves frequent use of computer keyboard and mouse

WORK ENVIRONMENT:

  • Temporary remote work environment with possibility of permanent remote work environment.

Preferred and Required Qualifications

BASIC QUALIFICATIONS: 

  • Bachelor's degree or equivalent experience required.
  • Minimum 5 years' experience in fundraising administration environment preferred.
  • Experience with relational databases required.
  • Experience with SQL (Structured Query Language), QSL (Qlik Selection Language) or comparable query languages for relational databases management systems required.

ADDITIONAL REQUIREMENTS:

  • Experience with BSR Advance preferred. Strong MS Office skills: Word, Excel, Access.
  • Experience with QlikView and/or QlikSense preferred.
  • Must be highly organized, detail-oriented and efficient.
  • Ability to take initiative, create, and manage projects required.
  • Experience designing user interfaces for Business Intelligence reporting platforms to meet high-level specifications and end-user business requirements a plus.
  • Must have strong written and verbal communication skills with experience writing functional requirements and an appreciation for structured development techniques in conjunction with software release management processes. Public speaking and presentation skills preferred.    

Application Details

How to apply:

Upload a cover letter and resume to: https://hr.harvard.edu/search-jobs and keyword search to: requisition# 52546BR

 

When inquiring or applying for this job opening, please also reference AcademicCareers.com

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