Salary Range (Full-Time)
$4,083.33 mo. - $4,695.83 mo. (dependent on experience and other considerations)
Hourly Rate (Part-Time)
$23.56 per hour
A blended position with primary responsibility of performing complex network support functions and support of PC systems located within the assigned lab(s) and/or building(s). Works with administrative/educational support applications and network activities. Works under general supervision with moderate latitude.
Essential Duties and Responsibilities
Maintain a high degree of expertise to research, analyze, evaluate and recommend network and application and operating system software/hardware. Installs, maintains and enhances selected network operating system and network system software. Monitors network performance and resource utilization. Serves as a liaison with various location personnel involved with supporting and maintaining network operating system and network system software. Serves as a technical resource. Responsible for applicable network security. Performs routine backups and archival of files stored on the network to assist in recovery efforts. Installs Novell client, reset passwords, and set rights. Maintains the operating system and security software utilized on the network, including the addition of new users to the network and the establishment of rights and privileges. Maintains the local area network or wide area network, cable and hub installations, inventories, and other related duties. May monitor location software licensing compliance. May be responsible for hardware asset management. Provides expert input in the planning, developing, and implanting of network-client software and/or revisions/updates to existing applications. Assists in the development of policies and procedures related to network systems and facilities. May review and write technical specifications for software/hardware. Provides, with other members of workgroup, 24 hour/7 day a week on-call support. May provide guidance and/or direction to lower level specialists. Performs related duties as assigned.
This position will support college offices, labs, classrooms, media equipment, security cameras and phones for the Richland College Campuses and other college off-site locations as identified or needed. The position will install, setup and maintain college servers, computers, phones and media equipment for classrooms, labs and offices. This position will setup and maintain a classroom application server for courses being presented or taught at all college locations as needed. This position will also coordinate with other college IT staff to provide system images, updates and virus protection to all computers and servers the college supports. This position will support presentations and events as needed. The position will be responsible for supporting and maintaining the video wall equipment and electronic information signage on the campus(s). The position will be asked to work as a member of the team to identify and resolve network and system issues where they occur. This position will be asked to participate in the purchasing process for software, hardware and equipment. The position will be responsible for IT inventory at all assigned college locations. The position will be asked to research new and existing hardware and software being considered. The position will also represent Richland College during meetings and events with vendors and other businesses as needed. Extensive walking may be required for this position. The ability to travel between campuses is a requirement.
A working knowledge of the following is a plus: Microsoft Office, Active Directory, Script file creation, VMware, and SQL.
* This position will be required to work nights and weekends, as needed.