Clarksville, TN United States
Academic Careers Online

Director - Institutional Effectiveness and Assessment

Austin Peay State University

Job Title: Director - Institutional Effectiveness and Assessment
Job Location: Clarksville , TN
United States
Status: Full-Time
Job Category: Academic administration & affairs
Deans, directors, registrar
Application Closing Date: Open Until Filled
Date Posted: 2018-06-15
Industry: Academic/Education

Job Description

Director- Institutional Effectiveness and Assessment
Austin Peay State University

This position promotes institutional capacity for effective and meaningful outcomes assessment efforts and promotes common understanding and value in the use of assessment. Support the use of assessment results for unit/department improvement and institutional effectiveness and broader use of general education and institutional learning goal assessment data. This position leads and manages assessment processes at the institutional, department and program level. This position is also responsible for the institution’s participation in all aspects of the annual Tennessee Higher Education Quality Assurance Funding requirements. This position reports to the Vice Provost/Associate Vice President for Academic Affairs.

Primary Duties and Responsibilities

Program- and unit-level Institutional Effectiveness (outcomes assessment) process:

  • Provide outcomes assessment consultations and workshops for administrative units, academic support units, student affairs units, and academic departments. Provide assistance in designing measurable outcomes and conducting data analysis. Seek improvement of student learning and support, and operational effectiveness through enhanced unit and department capacity to conduct effective and meaningful outcomes assessment.
  • Serve as a member and co-chair of the Institutional Effectiveness Committee. Work collaboratively with the faculty co-chairs of the Institutional Effectiveness Committee to set the agendas, develop annual timelines, plan professional development, and coordinate the annual program and unit-level institutional effectiveness (outcomes assessment) process.
  • Maintain guidelines, resources, newsletters, and webpages in support of the process – in collaboration with faculty leaders.
  • Work collaboratively with the Student Affairs Assessment committee and the Student Affairs Director of Programs and Assessment.
  • Oversee professional development for and use of the institution’s assessment software system. Serve as a liaison to and one of the system administrators for the university’s planning and assessment system.
  • Manage the RFP process for any changes in assessment systems.

General Education Student Learning Outcomes:

  • Facilitate university-wide discussion regarding the General Education student learning outcomes and opportunities for periodically revising such outcomes.
  • Lead the General Education student learning outcomes assessment process and facilitate examination of appropriate assessment methods.
  • Promote university-wide use of general education assessment results for action and seek improvement of student learning; conduct analyses; design and facilitate forums to discuss general education assessment results across the university.
  • Work collaboratively with the faculty facilitator of General Education assessment and other faculty leaders responsible for coordinating aspects of the process.
  • Serve on the General Education Standing Committee. Meta-Analysis of Assessment Activities and Results
  • Manage the Institutional Effectiveness Committee’s reviews of annual institutional effectiveness/assessment reports. Provide professional development to conduct effective, normed, quality control reviews of reports.
  • Conduct meta-analyses on activities and achievement of outcomes at all levels (program, unit, general education, and if applicable institutional learning goals) and in all areas of the institution.
  • Disseminate understandable and actionable assessments and data via regular presentations and reports to departments, units and decision-making groups.
  • Plan and evaluate institutional effectiveness culture and efforts of the university.

Assessment of Quality Enhancement Plan:

  • Assist with assessment of the university’s Quality

Enhancement Plan.

  • Serve on the QEP Assessment Committee and assist with design of assessment measures, and the analysis, use and reporting of results.

Quality Assurance activities for Tennessee Higher Education Commission:

  • Responsible for the institution’s participation in all aspects of the annual Tennessee Higher Education Commission Quality Assurance Funding requirements, currently including general education assessment, major field test assessments, program reviews and audits, status of program accreditation, student learning/success initiatives, institutional satisfaction surveys (such as NSSE), and student access and success metrics.
  • Serve as the institution’s point of contact to the Tennessee Higher Education Commission for the annual Quality Assurance Funding Report.
  • Manage the annual program review/academic audit process and serve as the liaison to Tennessee Higher Education Commission for this process; provide professional development for academic departments undergoing program review; consult with and provide feedback on program review self-study reports.

Survey Design and Support:

  • Work collaboratively with the Office of Decision Support and Institutional Research regarding the implementation of new university-wide survey administration and survey data use protocols in alignment of university IRB guidelines.
  • Serve on the Survey Oversight Committee responsible for approving the scheduling of student, alumni, and employee surveys to avoid survey fatigue and duplication of efforts.
  • Oversee use of the university’s licensed survey software.
  • Assist in providing professional development regarding survey design.

Course Evaluation process:

  • Oversee the course evaluation process, whereby students evaluate instruction at the end of each course.
  • Oversee the effective use of online course evaluation software system.
  • Provide reports to Provost’s Council and other stakeholders.
  • Lead the Office of Institutional Effectiveness and Assessment in meeting the university’s obligations for institutional effectiveness and outcomes assessment reports for accreditation and other purposes. Assist with SACSCOC reports.
  • Supervise staff in Institutional Effectiveness and Assessment office. Maintain an office with a high degree of responsiveness to internal and external constituents.
  • Work collaboratively with the Office of Decision Support and Institutional Research in various university projects and initiatives.
  • Stay abreast of trends in Institutional Effectiveness, Outcomes Assessment, and Survey Research, seek out professional development, and actively participate in relevant professional organizations.
  • Serve on or lead committees and groups as assigned. Perform other job-related duties as assigned.

Job Requirements

  • Master’s degree required from an accredited college or university in a relevant discipline.
  • A minimum of three years of experience in evaluation, assessment of student learning outcomes, and institutional effectiveness in higher education.
  • Demonstrated experience managing and leading academic assessment activities at the institutional, departmental, and/or program levels.
  • Knowledge of quantitative and qualitative research methodologies as well as of assessment and evaluation theories and practices.
  • Documented experience in survey design and methodologies.
  • Documented experience in a leadership/management role. Effective academic administrative skills. Possess strong management skills and ability to oversee a diverse team, coordinate work, and plan for the future. Be able to effectively guide/lead others in successful completion of tasks and projects.
  • Demonstrated organizational, analytical, interpersonal, oral and written communication skills. Excellent listening, decision-making and consensus-building skills. Must be adept at working with diverse populations and be able to communicate complex information effectively to university and external constituents.
  • Understanding of key issues in higher education and the culture and dynamics of higher education. Understanding of the operations, organizational structure and decision-making processes of colleges and universities.
  • Demonstrated effective experience with project planning and project management, prioritizing assignments, meeting deadlines and working in project groups.
  • Demonstrate strong attention to detail and ability to focus on quality assurance.
  • Possess a high level of the following work skills and behaviors: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge.
  • Ability to work independently while overseeing multiple and complex projects.
  • Ability to effectively multi-task
  • Approach work with a high level of energy, motivation, persistence, and a positive attitude, in a fast-paced and sometimes stressful environment.
  • College/University teaching experience preferred.
  • A background check will be required for the successful applicant.

Information and Application Process Instructions

Applicant review will continue until the position is filled.

Please refer all questions to

Applications taken ONLINE ONLY at

Austin Peay State University is an AA/EEO employer and does not discriminate on the basis of race, color, creed, ethnic or national origin, gender (including pregnancy), sexual orientation/gender identity, religion, age, disability status, genetic information, and/or veteran status in its programs and activities. Inquiries or complaints regarding the non-discrimination policies, should be directed to the Office of Equal Opportunity and Affirmative Action at

When inquiring or applying for this job opening, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Austin Peay State University and at other institutions of higher education in the region on

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on Thank you.

Human Resources Department
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