Winston-Salem, NC United States
Academic Careers Online

Director of Admissions

University of North Carolina School of the Arts, Student Affairs

Job Title: Director of Admissions
Job Location: Winston-Salem , NC
United States
Status: Full-Time
Job Category: Admissions/retention/enrollment mgmt.
Deans, directors, registrar
Application Closing Date: Open until filled
Date Posted: 2018-05-25
Industry: Academic/Education

Job Description

Director of Admissions
University of North Carolina School of the Arts

Office of Admissions

The Office of Admissions works collaboratively with the five arts conservatories that comprise UNCSA and is responsible for identifying, cultivating and recruiting potential applicants. The Office responds to requests for information about the programs of study and serves as the first point of contact for prospective students and families; conducts daily campus tours, coordinates and arranges group tours, and organizes and conducts fall and spring Open Houses. The Office compiles and processes all applications for admission and required materials for academic year and academic summer programs; coordinates, organizes and manages auditions and interviews; and communicates with applicants and parents by phone, email, and letter, or in person. In addition to collaborating with the five arts conservatories, the Office works closely with the Office of the Registrar, Financial Aid, Academic and Student Affairs, and other areas on campus.

The Director of Admissions provides leadership in the planning, implementation, and evaluation of the admissions process for the five conservatory programs at UNCSA. This leadership includes implementation of policies within the context of the institution’s mission and in compliance with federal and state regulations, as well as ongoing evaluation of existing admission policies, initiating positive change as needed.

Specific responsibilities of the Director of Admissions include:

  • Manages a comprehensive and integrated data-informed recruitment and admissions practices aligned with institutional strategic goals to attract and retain highly qualified and talented high school, undergraduate and graduate students
  • Utilizes strategic planning, critical thinking and problem-solving skills to analyze trends in enrollment and marketing activities
  • Adapts, improvises, designs plans, and implements efficient and effective changes that move enrollment goals and activities forward
  • Creates and monitors meaningful dashboards and reports to keep all stakeholders informed of progress in recruitment and admissions
  • Ensures the admissions’ team is following standard practices, policies and procedures
  • Maintains up-to-date knowledge of best practices in recruitment and retention of conservatory students
  • Collaborates in developing and implementing strategies to achieve enrollment goals.

The Director regularly interfaces with the campus community in the following ways:

  • Develops and maintains an effective and collegial working relationship with the directors in the Enrollment Management group, including the Registrar and Financial Aid offices, helping to streamline the flow of information and documents between offices
  • Collaborates with Art and Academic Deans and enrollment liaisons within each of the five arts conservatories to enhance university enrollment
  • Serves on various University committees and attends and/or orchestrates meetings involved in the planning and evaluation of admissions’ services
  • Works closely with University academic and student affairs departments to facilitate student services
  • Establishes and executes strategic recruitment planning, working closely with Marketing and Communications, Digital Media, Information Technology, and Institutional Research in the oversight of CRM and Banner integration, and the overall prospect- matriculation lifecycle
  • Ensures regular reporting of critical data metrics.

Functions of the Director include:

  • Motivation and team building
  • Management of a professional staff of eight (8) within the Office of Admissions
  • Evaluation of work functions and assignment of duties and responsibilities
  • Commitment to supporting and developing employees, ensuring professional development, and providing challenging work assignments and opportunities for education and training.

In this role, the Director will:

  • Visit high schools and attend college fairs, recruitment programs, University meetings, and conferences
  • Serve as the Institutional Residency Officer for applicants for admission
  • Serve as the primary contact for the UNC system wide suspension/expulsion database for newly-admitted students
  • Serve as the liaison to internal and external constituents regarding admissions and matriculation issues.

In addition, this position will require occasional evening and weekend work. The position also requires participation in special events and recruitment activities in order to support the recruitment efforts of the university.

Job Requirements

Minimum Qualifications:

  • Bachelor’s degree with five years of related experience
  • Preferred Qualifications

    • Master’s degree in higher education, business administration, or a related area and five years of related experience
    • Experience working in a conservatory setting
      Experience working with the Slate CRM
  • Experience with Ellucian Banner (or similar enterprise resource planning “ERP” system) and other technologies related to applicant processing and data transmission
  • Experience working with a customer relationship management (CRM) system (i.e.; Radius, Slate, Salesforce, etc.)
  • Outstanding customer service skills
  • Excellent public speaking skills
  • Ability to handle multiple demands effectively
  • Ability to make independent decisions when interpreting policy
  • Ability to manage recruitment streams for multiple levels and degree programs simultaneously
  • Ability to make research-based decisions regarding the potential for success of specific recruitment initiatives
  • Ability to use historical data to advise arts conservatories on effective recruitment and enrollment strategies

Information and Application Process Instructions

Please apply directly through the UNCSA website:

When inquiring or applying for this position, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at the University of North Carolina School of the Arts and at other institutions of higher education in the region on

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on Thank you.

Human Resources Department
Please Apply as Included Above
Winston-Salem , NC 27127

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