Senior Manager – Student Services
Dallas County Community College District
Job no: 496706
Work type: Full-time
Location: Cedar Valley
Work Schedule: Monday-Friday 8:00-5:00 (Some nights and weekends)
Senior Manager – Student Services
Job Title Code
Salary Range (Full-Time)
$5,416.67 mo. - $6,229.17 mo. (dependent on experience and other considerations)
Hourly Rate (Part-Time)
$31.25 per hour
Provides guidance and leadership in the delivery of services based on functional area of focus ensuring that organizational/district initiatives are met.
Required Knowledge, Skills & Abilities
Demonstrates knowledge of policies and procedures that affect clients and/or employees, applying them fairly and consistently; ensures compliance with local, state and federal laws and regulations; and applies best practices that are in direct support of the overall vision, mission and goals of the organization and/or district. Is knowledgeable about and can clearly represent own area of responsibility, seeking new knowledge and tools to advance the objectives of the organization. Cultivates alliances across internal and external boundaries in order to build and maintain strong working relationships. Acts as a trusted advisor, inspires confidence and models integrity in decisions, communication and treatment of all individuals internal/external to the college community. Protects the privacy and confidentiality of employees, students and others. Creates a work environment that embraces and appreciates diversity. Enables employees and/or students to grow and succeed through positive feedback and instruction. Maintains consistent and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner. Demonstrates an understanding of diversity and values differences. Promotes positive staff, customer and community relations by communicating organizational and departmental plans and priorities on a regular basis. Able to gather, compile, and analyze data/information and prepare reports as requested. Detail oriented with the ability to manage multiple assignments and projects, create detailed actions plans, as well as the ability to adapt to changing priorities, deadlines and directions. Clarifies and communicates performance expectations, objectives and roles, effectively transmitting ideas, instructions and information through clear, concise written and verbal communication. Makes decisions that are based on thorough analysis of issues and uses sound judgment. Must have strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituents in a diverse, multicultural college community. Must be able to provide excellent customer service.
Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.
NORMAL HOURS ARE 8:00 - 5:00, MONDAY THROUGH FRIDAY. HOWEVER, THE POSITION ALSO REQUIRES EVENING AND WEEKEND WORK, FOR RECRUITMENT AND REGISTRATION FUNCTIONS.
Minimum Knowledge and Experience
Bachelor’s degree or higher plus two (2) to four (4) years of related experience. Official transcripts are required. Special licenses or certifications such as registered nurses (RN), CPR, etc., will be required depending on the nature of the position. Must have valid driver’s license if traveling to off-site locations. ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***
Preferred candidate will have prior experience in recruitment activities.
To Apply Visit:http://opportunities.dcccd.edu/cw/en-us/listing/
The seven independently accredited colleges of the Dallas County Community College District are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression.
Dallas County Community College District complies with the Americans with Disabilities and Veterans Act. If you require special accommodations in order to apply for a position, please contact Cynthia Brown, District Human Resources Office, at 214-378-1501.
When inquiring or applying for this position, please also reference AcademicCareers.com
Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the Dallas County Community College District and at other institutions of higher education in the region on www.AcademicCareers.com