Pensacola, FL United States
Academic Careers Online

Student Support Case Manager - Job #2588

Pensacola State College, Student Conduct Department

Job Title: Student Support Case Manager - Job #2588
Reference Code: Job #2588
Job Location: Pensacola , FL
United States
Status: Full-Time
Job Category: Other Administrative Positions
Admissions/retention/enrollment mgmt.
Application Closing Date: Open Until Filled
Date Posted: 2018-04-26
Industry: Academic/Education

Job Description

Student Support Case Manager - Job #2588
Pensacola State College

Pensacola State College is located on Florida’s beautiful Gulf Coast. Pensacola State College is one of 28 public colleges in the Florida College System committed to affordable, open access to educational opportunities. The College offers baccalaureate and associate degrees, career oriented certificates, developmental education, adult education, GED preparation, and standard high school diplomas.

The Human Resources Office is accepting applications for the following administrative position in the Student Conduct Department:


The Student Support Case Manager is a 12-month full-time professional/managerial position. The Student Support Case Manager will oversee and coordinate a student case management system responding to students of concern, students in crisis, and students in need of support for issues related to emotional or mental health by providing appropriate administrative follow up and resources as needed. Additionally, the Student Support Case Manager will serve in an on-call capacity to respond to students in crisis; handle highly sensitive information and keep up-to-date case management records in Maxient database; work closely with the Public Safety/College Police Department and other College departments and programs in responding to crisis situations; provide crisis intervention, advocacy, referrals, victim outreach, problem-solving, and coordination of off-campus resources available for students; serve on the College Behavioral Intervention Team; and implement training for faculty and staff on student issues and how to support students of concern. This position reports to the Director, Student Conduct.

Job Requirements

MINIMUM QUALIFICATIONS: Graduation from an accredited institution with a bachelor’s degree in Social Work, Counseling, Education, or a closely related field. Successful results of a criminal background check are required.

Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment.

PREFERRED QUALIFICATIONS: Graduation from an accredited institution with a master’s degree in Social Work, Counseling, Education, or closely related field; three years of related work experience; experience with case management on a college or university campus; counseling experience; and current licensure as a Licensed Mental Health Counselor or Licensed Clinical Social Worker.

SALARY RANGE: $32,000.00 - $35,000.00 (Depending on the qualifications, the salary is negotiable. However, the College does not generally hire at the top of the range.)

FRINGE BENEFITS: The value of the benefits package provided by the College is nearly 39% of the base salary and includes major medical insurance, life insurance and Florida retirement contributions. Supplemental life, dental, vision, and disability insurance are available at group rates. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick and annual leave.

SUPPLEMENTAL MATERIALS: Applicants are required to submit a cover letter, resume, and unofficial transcripts to supplement the online application. If veteran’s preference is claimed, a copy of the DD-214 must be submitted. The supplemental materials must be uploaded and assigned to the online application. If you have any questions contact Tanesha McCreary at

Information and Application Process Instructions

APPLICATION DEADLINE:Open Until Filled – Review of applications is ongoing.

To apply, visit the website at and complete the online application.

When inquiring or applying for this job opening, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Pensacola State College and at other institutions of higher education in the region on

To obtain more information or to submit your resume you can contact Rhonda A. Likely as shown below. If you apply for this position, please say you saw it first on Thank you.

Rhonda A. Likely
1000 College Boulevard
Pensacola , FL 32504
United States
Phone: 8504841731

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