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Veterans Office Assistant (One or More Positions)

South Orange County Community College District

Job Title: Veterans Office Assistant (One or More Positions)
Job Location: Mission Viejo , CA
United States
Status: Full-Time
Job Category: Other Administrative Positions
Application Closing Date: Open Until Filled
Date Posted: 2018-02-14
Industry: Academic/Education

Job Description





Veterans Office Assistant (One or More Positions)
South Orange County Community College District


Saddleback College

Veterans Office Assistant

Job Close Date: 02/27/2018

PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at https://jobs.socccd.edu

Summary Description:

Under general supervision from assigned supervisory or management staff, performs a variety of specialized office support and clerical duties in support of Veterans Office functions; provides a variety of information and assistance to students, faculty, staff, and the general public relative to assigned area of responsibility; creates and maintains veteran studentsí files; inputs veteran studentsí personal data and class information into the Veterans Administration (VA) database; provides direction to and trains VA work-study students; and maintains a variety of records and files and generates a variety of reports.

Job Requirements

Knowledge of:

  • Methods and techniques used to respond to students with a variety of veterans service requests.
  • Office assistance and support duties applicable to a veterans service office.
  • Basic principles and techniques used in public relations including methods and techniques of proper receptionist and telephone etiquette.
  • Office procedures, methods and equipment, including computers and applicable software applications such as word processing, spreadsheets, and databases.
  • Basic principles of business letter writing and basic report preparation.
  • Principles and practices used to establish and maintain files and information retrieval systems.
  • Principles, practices, and procedures of record-keeping.
  • Work organization principles and practices.
  • English usage, spelling, grammar, and punctuation.

Ability to:

  • Learn and understand the organization and operation of the Veterans Office and related program areas as necessary to assume assigned responsibilities.
  • Learn, understand, interpret, and apply general administrative and office policies and procedures.
  • Learn the Veterans Administration education benefits regulations and policies.
  • Learn to accurately enter data into the VA on-line education software program.
  • Perform a variety of office support and clerical duties and activities of a general and specialized nature for assigned veterans services.
  • Respond appropriately to the needs and requests and inquiries from students, staff, faculty, and/or the public; effectively present information in person or on the telephone.
  • Exercise good judgment and maintain confidentiality regarding critical and sensitive information, records and reports.
  • Use sound judgment in recognizing scope of authority.
  • Type or enter data at a speed necessary for successful job performance.
  • Compile and organize data and information.
  • Maintain filing systems.
  • Exercise good judgment in maintaining information, records, and reports.
  • Plan and organize work to meet schedules and changing deadlines.
  • Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
  • Adapt to changing technologies and learn functionality of new equipment and systems.
  • Work under steady pressure with frequent interruptions and a high degree of public contact by phone or in person.
  • Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.

Education/Training:

Equivalent to completion of the twelfth grade. Additional coursework or on-the-job-training in office practices and procedures is desirable.

Experience:

Two years of general clerical or office experience involving extensive public contact, preferably in a college or other public agency. A military background is desirable.

Possession of a valid California driverís license and proof of insurability.

Information and Application Process Instructions

PLEASE NOTE: In order to be considered for this opening, you must apply through the District website at https://jobs.socccd.edu

https://jobs.socccd.edu/postings/8543

To Apply:

Please visit the Districtís Employment Opportunities website at https://jobs.socccd.edu for a detailed job description, to learn more about the District and to complete an on-line application.†

NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.†

EQUAL OPPORTUNITY EMPLOYER

When inquiring or applying for this position, please also reference AcademicCareers.com

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within the South Orange County Community College District and at other institutions of higher education in the region on www.AcademicCareers.com

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on www.AcademicCareers.com. Thank you.

Human Resources Department
Please Apply as Included Above


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