Arnold, MD United States
Academic Careers Online

Enrollment Specialist

Anne Arundel Community College, Admissions

Job Title: Enrollment Specialist
Job Location: Arnold , MD
United States
Status: Full-Time
Job Category: Admissions/retention/enrollment mgmt.
Application Closing Date: 10/27/2017
Date Posted: 2017-10-16
Industry: Academic/Education

Job Description

Enrollment Specialist
Anne Arundel Community College


Position Summary:


The Enrollment Specialist has primary responsibility for the recruitment, pre-registration and enrollment activities of prospective students for high schools, business and industry, and other targeted populations. The enrollment specialist is responsible for planning and directing recruitment programs and special activities, for serving as a liaison with public and private high schools, and advising individual students and families regarding the admission standards, policies, procedures, and college programs. The Enrollment Specialist has direct responsibility for achieving enrollment targets by building relationships with students, families, school counselors, business and industry, and relevant AACC internal constituencies, and for coordinating strategies to convert prospects to first-time freshmen.

Job Duties and Responsibilities:


Serve as a primary contact for assigned high school students and targeted populations, the general population, and business and industry. Respond to information requests, inquiries (email, telephone and walk-ins) regarding the admission and enrollment process.

Achieve identified recruitment targets by developing and implementing strategies and programming supported by research and best practices that will inform, orientate, and transition prospects to full-time freshmen.

Develop, conduct, and evaluate presentations and programming, in collaboration with Anne Arundel County Public School partners to:

  • Improve college-knowledge
  • Convey brand value
  • Include a focus on key marketing messages of the institution, with particular attention paid to academic outcomes.
  • Develop customized presentations or programming based on interests, actions, demographic data, and inclusion.
  • Include a clear call to action appropriate to the students.
  • Meet enrollment targets

Identify, monitor, track, and communicate (telephone, email, and mail) with students from assigned high schools from initial contact through registration.

Provide initial enrollment advising, including a comprehensive view of the enrollment process, and continued enrollment advising for Early College Access Program participants. Work in conjunction with department liaisons to facilitate the enrollment and billing of students participating in the Early College Access Program.

Participate in a plan of professional development to stay current regarding best practices for the profession, to have an understanding of academic and career program offerings and requirements, career and transfer opportunities, enrollment and demographic trends, employment outlook, and to develop cultural competency, in order to establish and implement recruitment and enrollment strategies that reflect a “student-ready” institution.

Provide statistical summaries, reports and evaluations of recruitment activities, including, but not limited to the strategies for meeting enrollment targets.

Interpret and enforce admissions standards, policies, and procedures.

Participate in admissions and special enrollment activities, including, but not limited to, the College Connection Open House, College Fair, Maryland College Application Campaign, Enrollment Completion Calling Campaigns, Early FAFSA, and Personal Registration Days.

Coordinate and collaborate with Student Information Services to provide admission and enrollment information as part of the AACC College Visit programming.

Serve on division and college-wide work teams and committees as required.

Perform other duties as assigned within the scope of the department, consistent with the role of this position.


Job Requirements

Required Qualifications:


  • Bachelor’s degree required. Degree in counseling, education, administration or related field preferred.
  • A minimum of two years of experience and a working knowledge of the functions and operations of a college Admissions Office, or experience in secondary school counseling.
  • Possess a comprehensive knowledge and skill in the use of student information systems.
  • Understands the general sources of institutional and general market data, and how analysis is performed to develop a recruitment and enrollment plan.
  • Understand the general characteristics and different social media platforms.
  • Understands and appreciates the importance of emerging technologies as they apply to process improvements. Assist with the development and implementation of new admission technology projects.
  • Demonstrate strong general computer knowledge and Microsoft Excel and Word experience.
  • Possess excellent problem solving skills.
  • Demonstrate strong organizational skills, flexibility and the ability to work with minimal supervision.
  • Ability to work flexible hours, including evenings, weekends and college closed days to accommodate the enrollment needs of the college.
  • Ability to travel throughout the county and occasionally to sites in the local metropolitan area.
  • Possess excellent oral, written, and interpersonal communication skills, including composition, grammar, punctuation, spelling, editing and proofreading skills.
  • Demonstrate ability to interact effectively and tactfully with students of diverse nationalities and cultural backgrounds.

Preferred Qualifications:

  • Demonstrated experience working with targeted populations and general student populations is highly desirable.
  • Experience with Colleague, Banner, PeopleSoft or other high education enterprise resource planning (ERP) systems is highly desirable.
  • Verbal and written fluency in Spanish is desirable.

Information and Application Process Instructions


For more information or to apply, please visit

Anne Arundel Community College is an Equal Opportunity Employer.


When inquiring or applying for this job opening, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at Anne Arundel Community College and at other institutions of higher education in the region on

To obtain more information or to submit your resume you can contact Human Resources as shown below. If you apply for this position, please say you saw it first on Thank you.

Human Resources
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