La Plata, MD United States
Academic Careers Online

Call Center Specialist

The College of Southern Maryland

Job Title: Call Center Specialist
Job Location: La Plata , MD
United States
Status: Part-Time/Adjunct/Online
Job Category: Other Administrative Positions
Application Closing Date: Open until filled
Date Posted: 2017-06-25
Industry: Academic/Education

Job Description

Call Center Specialist
The College of Southern Maryland

Tracking Code FY17-118

Job Description

The Call Center Specialist is vital member of the collegeís admissions and recruitment team who is responsible for providing an outstanding level of customer service to students, faculty, staff, and members of the community at all times.† This individual will be relied upon to provide basic information about college policies, admissions procedures, programs of study, and other areas by utilizing multiple resources of information.† The Specialist will serve as an internal recruiter for the college, having a major impact on enrollment by helping to convert prospective applicants into enrolled students.† Some of the most important skills that this individual should possess include the ability to effectively disseminate an array of information to a wide and diverse audience and the ability to consistently perform multiple tasks in a fast-paced environment.

The work schedule for this position is 40 hours per week, Monday - Friday, 8:00 a.m. - 5:00 p.m. three days a week, 10:00 a.m. - 7:00 p.m. two days a week. Flexibility is required during peak registration times.

College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the college's staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check.

This position is open until filled. For best consideration, apply by 11:59 pm EST Thursday, 07/06/17. The College of Southern Maryland is an Equal Opportunity Employer.

Job Requirements

Required Skills

  • Bachelorís Degree is required
  • One to three years of related work experience in college admissions preferred
  • Proven organizational skills including the ability to† multi task, ability to work independently and with a group, and attention to detail
  • Demonstrated ability to work effectively with students, peers, and community
  • Effective communication, interpersonal and presentation skills

Information and Application Process Instructions

Please apply online at:

When inquiring or applying for this job opening, please also reference

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities at The College of Southern Maryland and at other institutions of higher education in the region on

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on Thank you.

Human Resources Department
Please Apply as Included Above

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