Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves more than 15,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that 100** nations are represented within the student body.
* Based on annual unduplicated credit and non-credit headcount for FY 2016. **Based on fall 2015 credit enrollment.
Reporting to the Dean, Academic Operations and Services, the Associate Dean is the lead administrator for the E-Learning, Quality Matters, Tutorial Services, Promise Academy, PRE-100 Student Orientation, Adjunct Faculty, special population grants management and academic affairs analytics. The Associate Dean ensures proper evening and weekend coverage is available to faculty and staff during non-peak hours. The Associate Dean is responsible for developing, coordinating, and administering all of the academic programs and services within the department. The Associate Dean will articulate program aspirations, directions, standards, and points of view to constituents inside and outside the College community. With the assistance and advice of the Dean, faculty and staff, the Associate Dean ensures the relevance and vitality of programs and services within the department; develops departmental plans and goals; encourages professional development opportunities for faculty and staff; champions teaching excellence; and promotes learning college and student success principles both in and out of the classroom. Essential Functions
- Leadership – provides leadership oversight for academic service areas: E-Learning, tutorial services, student orientation, promise academy, adjunct faculty, grants management and academic affairs analytics. Supervisors lead staff (directors and coordinators, where appropriate). Ensures that academic services are current and student friendly in support of the learning process for BCCC students. Ensures that all service areas are appropriately and accurately marketed and utilized by the masses.
Providing academic, administrative, and institutional leadership within the College and division. Provides departmental leadership and support for teaching excellence and student success by promoting broad based input, pursuing college-wide collaborations, and utilizing creative and innovative methods to solve problems. Provides leadership in developing, evaluating, and maintaining curricula, programs and services that respond to community needs, prepare students for success and meet the stated requirements of Code of Maryland Regulations (COMAR), Middle States Commission on Higher Education (MSCHE), and where appropriate, other accrediting bodies.
Provide fiscal leadership for the department including budget development and management, grant writing and implementation, Computer Labs, learning spaces, student surveys, and course and program level Student Learning Outcomes Assessment, Program Review and Evaluation, and facilities oversight. Develops departmental plans and budgets with input from staff; facilitates the development of programs, projects, and services in support of the College’s Strategic Plan, Academic Master Plan and other College and acadmic services. Stays current with software that promotes student success. Works very closely with the faculty to ensure that faculty have access to the best academic support and services needed to embrace student success.
Remains current with the implementation and integration of various educational programs and software through the College’s learning management system (currently Canvas), such as Evaluation Kit, Pearson, Cengage, NetTutor, etc.
1. College Relations – Collaborates with local, state, regional and national educational and community agencies and organizations to develop partnerships, alliances and strategies that promote student success and advance the mission of the college.
2. Administration and Management – Facilitate department meetings and participate on college committees. Recommend faculty and staff for employment and advise the Dean of vacancies and projecting staffing needs; supervise and evaluate personnel including making recommendations to the Dean for recognition of staff, reclassification of staff, disciplinary actions and/or termination of employment. Conducts the annual performance evaluation for each staff member. Conducts meetings with staff to review/approve departmental plans, delivery of services, resolve staff, faculty and student issues, and ensure staff support attainment of the departmental and individual staff goals.
3. Analytics, Research, Data Analysis and Reporting – Collects and analyze data for reporting and to ensure compliance with COMAR and accreditation standards
4. Quality Matters - Serve as the Quality Matters (QM) representative and independent facilitator for the College. Maintain QM certifications as QM Peer Reviewer, Master Reviewer, and Independent Facilitator. Conduct Quality Matters training sessions for faculty. Guide and support faculty members in submitting their courses for Quality Matters reviews. Monitor and report the QM certification process for the College
Evening and Weekend Coverage - Manages evening and weekend administrator coverage on campus to ensure the efficiency of logistical arrangements and availability of resources during non-peak times.
Required Knowledge, Skills, and Abilities
- Ability to set priorities, goals, and timetables to achieve maximum productivity
- Ability to think critically about the likely effects on others of one’s words, actions, appearance, and mode of behavior
- Ability to select the words or actions most likely to have the desired effect on the individual or group in question
- Ability to identify and respond to the needs or expectations of others
- Ability to utilize a PC, related hardware and software, and modern office equipment
- Ability to effectively utilize Microsoft Office programs
- Ability to efficiently manage time and to prioritize workload
- Ability to communicate effectively, both orally and in writing
- Ability to establish and maintain effective working relationships
- Ability to interpret and apply administrative and operational policies and procedures
- Knowledge of modern office practices and procedures
- Knowledge of quality service principles and methods
This position typically works indoors in a standard office environment, generally free from hazardous or unpleasant physical conditions. Work involves minimal risk and observance of safety precautions typical of modern office settings. The work environment is highly diverse and demands a high level of cultural competence in interpersonal communications and interactions.
The work entails sitting for extended periods and frequently standing, walking, bending, stooping and reaching. Work requires eye-hand coordination, manual dexterity, near vision acuity, and the ability to see and read printed material and computer screens. Duties involve oral, written, electronic and telephonic communication; typing; and lifting and transporting supplies and materials.
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
This job description should not be construed to imply that these are exclusive duties and responsibilities of the position. Nothing in this job description restricts the college’s right to assign or reassign duties and responsibilities to this position. The incumbent will perform any other related duties as may be required by the supervisor.