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Crisis Communications Mgmnt & Readiness Specialist

Baltimore City Community College

Job Title: Crisis Communications Mgmnt & Readiness Specialist
Job Location: Baltimore , MD
United States
Status: Full-Time
Job Category: Other Administrative Positions
Application Closing Date: Open until filled
Date Posted: 2017-05-23

Job Description


Crisis Communications Mgmnt & Readiness Specialist
Baltimore City Community College

About Baltimore City Community College

Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The Collegeís campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves more than 15,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that 100** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2016. **Based on fall 2015 credit enrollment.

Description/Job Summary

Overview of Position:

The position will work directly with the Vice President of Institutional Advancement, Marketing and Research, the Public Relations/Media Relations team, and all other relevant College staff/departments to develop an integrated crisis communications readiness and management plan for Baltimore City Community College.

Working with the designated College executive staff and departments, the position will develop a crisis communications strategy and crisis communications plan.† The person will also oversee establishing the Collegeís crisis preparedness/crisis readiness plan; crisis communications and response; post-crisis recovery evaluation; crisis management training and simulations; and media training for key College personnel.

A Crisis Communications Management and Readiness Specialist if responsible for:

  • Serving as the lead writer for message development to include, but not limited to, official College statements, press releases, faculty and staff email communications, electronic notification system, and social media posts
  • Serving as the lead developer of the Collegeís crisis response manual/guide
  • Serving as the lead in developing scenario-based talking points for the College President and designated College spokesperson
  • Leading a collaborative effort with the Vice President of Institutional Advancement, Marketing and Research, the PR/Media Relations team, and Presidentís staff to develop and update an integrated and comprehensive crisis communications strategy, executable plan, messaging and issue responses
  • Developing an internal structure for implementation of message dissemination across all channels, including the Collegeís emergency notification system, external public safety and emergency management agencies, City and/or State agencies and government and legislative officials as determined
  • Developing clear communication channels and structure for key College personnel involved with the dissemination of messaging to both internal and external groups
  • Developing scenario based messaging for specific crisis situations to include, but not limited to, public safety, media and public relations, disaster, and other crisis situations
  • Ensure a plan for College staff to regularly review and update the integrated crisis communications readiness and management plan

Employees in this classification receive supervision from the Interim Vice President of Institutional Advancement, Marketing, and Research


Job Requirements

Minimum Qualifications:
  • Bachelorís degree is required in Public Relations, Communications, or Emergency Management/Emergency & Crisis Management or related area
  • Minimum of 10 yearsí experience leading crisis communications and media relations; preferably in a college of university setting
  • Experience must include leading the development of a comprehensive crisis management communications plan, as well as demonstrated (documented) crisis management experience
Preferred Qualifications:
  • Masterís degree in Public Relations, Communications, or Emergency Management/Emergency & Crisis Management

Information and Application Process Instructions

Why Work at BCCC?

Baltimore City Community College (BCCC) is a crossroads of diverse peoples, of learning and work, and the multiplicity of stakeholders we serve: individuals, businesses, government and educational institutions of the community at large.

Our employees enjoy a collegial environment that is both challenging and welcoming. We stay innovative as we strive to be the leader in providing quality education that responds to and meets the needs of a diverse population of learners. Students come here to change their lives through education.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Applications: Please apply online.

Explore this and other current employment opportunities at BCCC by visiting the search openings listed at Baltimore City Community College jobs

When inquiring or applying for this position, please reference AcademicCareers.com

Applicants with dual-career considerations can find university jobs such as professor jobs, dean jobs, chair / department head jobs, and other faculty jobs and employment opportunities within Baltimore City Community College and at other institutions of higher education in the region on www.AcademicCareers.com

To obtain more information or to submit your resume you can contact Human Resources Department as shown below. If you apply for this position, please say you saw it first on www.AcademicCareers.com. Thank you.

Human Resources Department
Please apply online


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